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Terms & Conditions

Returns & Exchanges

We want you to be entirely satisfied with your purchase. If for any reason this is not the case, we will gladly provide you with a full refund or exchange within the framework of our returns policy.

  1. Refunds:
    • To request a refund for all or part of your purchase, simply return the item/s in their original unworn condition and wrapping within 7 business days of receipt, quoting your name, invoice number and contact number.
    • Postage charged on any order is not refundable.
    • Where goods are shipped free of postage, shipping charges will be deducted from the refund amount at the rate of $7.50 unless the products are faulty.
  2. Exchanges:
    • Please return the item/s you do not wish to keep in their original condition and wrapping with all tags in place within 7 business days of receipt, quoting your name and invoice number. Please include details of the item/s you would like in exchange with your return parcel.
    • Exchange products will be posted to you at a rate of $7.50 for the first product and $1 for each additional item included in the parcel (within Australia and New Zealand). Exchange products will be posted to international customers at the rate charged by Australia Post based on product weight.
    • An administration, handling and repackaging fee of $1 per product applies.
    • For package deals, please see the policies outlined for each individual package deal.
  3. Please note that return postage is the responsibility of the sender. Please be sure to pack your items carefully for postage as we are not responsible for any merchandise damaged or lost via return delivery. We recommend registered post.
  4. Should we ever send you incorrect products, we will send out the correct order with a reply paid satchel for you to return the incorrect goods.

Privacy Policy

We are committed to keeping your personal data confidential and secure. We do not sell, rent or loan your personal information to any other company. However we do use your personal data to process your order and to provide you with a personalised service. All transactions processed in the Clickemart Demo website are secure.

We use industry standard secure 256 Bit SSL Encryption for credit card payments.

Website Design by Wide Open Media
Website CMS by Clickemart